ICT Operation Manager (Entry Level)
Join our Team
At Ericsson, the tech company that created the mobile world, we’re driven by innovation and impact. With over 54,000 patents, we shape the future of connectivity. Joining us means being part of a diverse and inclusive environment where your growth matters. Are you ready to start your journey?
About this opportunity:
BNEW SAN Lab Operations provides world-class lab infrastructure and hardware services to Ericsson’s global R&D teams. Supporting over 23,000 engineers in labs across Sweden and worldwide, we enable efficient testing environments that power innovation.
As an ICT Operation Manager (Entry Level), you’ll help oversee the daily operations of our lab and datacenter environments in Stockholm. You’ll be a key contact for local users and stakeholders, working closely with technical and facility teams to ensure smooth delivery and continuous improvement.
What you will do:
- Act as one of a local contact for lab users and stakeholders
- Coordinate user needs with infrastructure teams
- Ensure timely, high-quality service delivery
- Support and track delivery flows and resolve issues
- Communicate risks and recommend improvements
- Reject non-lab-related requests and manage resources effectively
- Participate in user meetings and share RCA findings
- Support local forecasting and planning
What you bring:
- Knowledge of hardware installation, RF, and UE
- Strong communication and collaboration skills
- Problem-solving mindset and structured working style
- Willingness to learn and grow in a global tech environment
- Familiarity with lean/agile methods is a plus
- Team spirit aligned with Ericsson’s values
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Sweden (SE) || Stockholm
Req ID: 766591
