IT Product Architect
Join our Team
About this opportunity
At Product Line Market & Sell within Ericsson’s Group Functions Global Operations IT, we treat IT as a business by focusing on the value delivered alongside the costs incurred. We transition from merely consuming technology to actively identifying, nurturing, and developing new technologies that provide tangible value to our customers.
We are seeking an IT Product Architect with strong CRM experience, for our Salesforce Platform. This role requires a strategic thinker who can review, advise, and ensure compliance with best practices in Salesforce implementation, architecture, and solution design across Sales environments.
What you will do
Key Responsibilities:
As an IT Product Architect, you will lead the technical product lifecycle in alignment with the product portfolio strategy and plan. You will manage requirements, solution design, integrations, and architecture in adherence to overarching principles and frameworks. You will be part of a product team comprising IT Product Owners, IT Product Architects, and platform consultants, collaborating with distributed development teams.
Primary Duties:
- Define product strategy, roadmap, and optimize product total cost of ownership (TCO), in collaboration with the Product Team.
- Own responsibility for technical setup, architecture, system documentation and has key expertise about platform interfaces, integrations, and roadmaps.
- Work closely with business stakeholders, Product Owners, and Project Managers to capture and validate requirements, ensuring development aligns with business objectives.
- Prepare product decisions and initiate execution of product development.
- Support and guide the Product Team in ensuring both a strategic long term and short-term perspective on the Product Lifecycle
- Safeguard product design, integrations, and architecture.
- Understand technical trends affecting the product(s) and judge when new technology is sufficiently mature and cost-efficient to include in products and solutions.
- Document and maintain product information.
- Adhere to Ericsson’s IT Security and Architecture processes.
The skills you bring
- Bachelor’s Degree or equivalent.
- Proven experience as a Technical Manager or similar role, preferably in CRM.
- Strong knowledge of CRM platforms (e.g., Salesforce, Microsoft Dynamics, etc.).
- Salesforce Expertise: experience as a Salesforce Administrator or Consultant, with a strong understanding of Sales Cloud, Service Cloud, and the Lightning Platform. Salesforce certifications are a major plus!
- Experience with system integration and data management.
- Excellent problem-solving and analytical skills.
- Strong communication, analytical, and stakeholder management skills. Ability to communicate complex technical concepts to both technical and non-technical audiences.
- Experience with governance frameworks, change management, and Agile/DevOps practices.
- Ability to manage multiple projects and prioritize tasks effectively.
- Proficiency in English, both written and spoken.
Application
We look forward to your application with CV/Resume in English.
Last day to apply: 23rd of April 2025
We encourage you to submit your application at your earliest convenience. As part of our commitment to finding the best candidates for the role, we are continuously screening applications and may close application period earlier than anticipated.
Location: Stockholm, Sweden
Flexibility of work: We target 60% attendance at office.
Please note that we do not accept, process, or respond to applications sent via e-mail.
If you have specific questions for the process, you are welcome to contact Nina Juthage, Principal Talent Acquisition Partner, at nina.a.juthage@ericsson.com
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: Sweden (SE) || Stockholm
Job details: IT Technology Specialist
ID: 764220
